FAQ

Alpenglow Readiness Supply FAQ

Ordering & Shipping

Q: Where do you ship from? A: 90% of our supplies ship from our warehouse in Anchorage, Alaska. The remaining 10% ship directly from manufacturers.

Q: What payment methods do you accept? A: We accept multiple payment options including:

  • Amazon Pay
  • Apple Pay
  • Google Pay
  • PayPal
  • Visa
  • Mastercard

Q: Do you offer any special discounts? A: Yes, we offer discounts for:

  • Military personnel
  • First responders
  • Government employees
  • Teachers

Products & Services

Q: What types of products do you carry? A: We specialize in:

  • First-aid supplies
  • Emergency preparedness equipment
  • Outdoor gear
  • Self-defense products
  • Camping supplies
  • Long-term food storage
  • Training equipment

Q: Do you offer business services? A: Yes, we provide first-aid business re-stocking services to help maintain compliance with current standards and requirements.

Q: Can you source specific items not listed on your website? A: Yes, we support local Alaskan businesses and can source specific items at competitive prices. Contact us for details.

Training & Education

Q: What training courses do you offer? A: We provide various training courses including:

  • CPR/AED certification
  • First Aid training
  • Wilderness First Aid
  • Active Violence Emergency Response Training

Contact & Support

Q: How can I reach customer service? A: You can contact us through:

Q: Do you provide consultations? A: Yes, we can provide guidance on emergency preparedness, first aid supplies, and training needs. Contact us to discuss your specific requirements.