Alpenglow Readiness Supply

Shipping Policy

Domestic Shipping Policy

Shipment Processing Time

• All orders are typically processed within 2–3 business days.

• Orders are not shipped or delivered on weekends or major holidays.

• During periods of high order volume or supply chain delays, shipments may be delayed by a few days or, in rare cases, a few weeks. If there is a significant delay, we will contact you via email or telephone.

Shipping Rates and Delivery Estimates

• Shipping rates are calculated at checkout by our shipping partners and vary depending on your selected service and destination.

• HAZMAT items (such as CO2 cartridges and weather-resistant matches) are subject to special shipping restrictions and may incur additional costs, or have limited shipping options.

• Custom shipping quotes are available upon request. Please contact us if you have special shipping needs.

Shipment Confirmation and Order Tracking

• You will receive a Shipment Confirmation email with tracking information once your order has shipped. Tracking numbers are typically active within 48 hours after your order is processed.

Damages

• Alpenglow Readiness Supply is not liable for products damaged or lost during shipping. However, we do take responsibility for items damaged before shipping.

• If you receive your order damaged, please contact us at support@alpenglowsupplyak.com and also notify the shipment carrier to file a claim.

• We highly recommend purchasing shipping insurance for your order to protect against loss, damage, or theft in transit.

• Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

• For international orders, please contact our Sales Team directly at sales@alpenglowsupplyak.com to facilitate your order and discuss available shipping options.

Customs and Duty Fees

• Alpenglow Readiness Supply is not responsible for any customs or duty fees applied to your order. All fees imposed during or after shipping (such as tariffs, import fees, or taxes) are the responsibility of the customer.