Alpenglow Readiness Supply

Return and Refund Policy

Returns

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original, unopened packaging.

• Gift Cards are non-refundable.

• To complete your return, please include a note in the package with your order number and the reason for the return. Do not send your purchase back to the manufacturer.

• Start your return process at https://account.alpenglowsupplyak.com.

Partial Refunds (If Applicable)

Partial refunds may be granted for:

• Books with obvious signs of use

• Any item not in its original condition, or items damaged or missing parts for reasons not due to our error

• Any item returned more than 10 days after delivery

Refunds (If Applicable)

• Once your return is received and inspected, we will notify you by email regarding approval or rejection of your refund.

• If approved, your refund (excluding original shipping costs) will be processed and a credit will be applied to your original method of payment. Processing time depends on your bank or payment provider.

• If the item(s) is being returned/exchanged due to damage, we may require photos of the damage before approving a return or refund.

Training & Course Refunds

• Training and courses are eligible for a full refund if canceled more than 14 days prior to the class start date.

Sale Items

• Only regular-priced items may be refunded. Sale/clearance items are not eligible for refunds.

Shipping

• The buyer is responsible for return shipping costs.

Restocking Fee

• A restocking fee of 15% of the value of the product will be applied to the return.

Return Address

Alpenglow Readiness Supply (YOUR ORDER NUMBER) ATTN: RETURNS DEPT 6308 Regent Dr Anchorage, AK 99504

Questions?

For any questions about your return, please contact: support@alpenglowsupplyak.com